As they say, it’s not what you have but how you use it that counts. See how this proud small business elevates a room full of workout equipment to a new level of customer experience. And how the genuine interest that the owners take in every member sets the bar higher not only for personal training, but also for personal trainers. Pretty smart.

V-Fit’s Message Platform captures that singular story into a blueprint for marketing communications. Tailoring messages for four levels of customer relationship–and encouraging customers to move from less to more engaged with the V-Fit experience.

Download a PDF of the Message Platform here: V-Fit Message Platform